Take advantage of flexible, real-time payment options. And when you’re using a desktop, you can expect the same intuitive experience. The WEX COBRA mobile app was built with that in mind, and includes a consistent, simple, and modern experience that gives you an easy way to make elections and access your account. We manage almost all aspects of our lives from the palms of our hands. to 9 p.m.Easily track and manage COBRA via mobile. Yes, you can continue to contact our Participant Services team at 86 Monday through Friday from 6 a.m. Great job at ensuring payments are made in a timely fashion with recurring payments! You will not need to make any changes to your recurring ACH schedule. Will my recurring payment for premiums continue? You can also log in and pay your COBRA/Retiree premiums directly from your online account with a recurring ACH payment or from your COBRA mobile app.
New coupons will be mailed to you as needed. Is there a change to where I mail my COBRA premiums and can I continue to use my current COBRA/retiree premium payment coupons?Ĭontinue to use any premium payment coupons you already have and continue to mail them to the address located on the coupon. You will notice some changes to your online account like our updated logo and colors, but the functionality and ease of use of your account that you’ve come to love is here to stay. You’ll continue to use the same online account and mobile app you use today. If you already use the app, just log in with your existing username and password. You can also access your account from the COBRA mobile app. Central time or by emailing If you have a spending or savings account, you can also initiate a chat session directly from your online account. Will customer service numbers stay the same? You can also mail or email a Discovery Benefits claim form to us for processing. You can continue to log in to your online account or mobile app to file a claim. How do I submit claims for reimbursement? When your card expires, or you report your card lost or stolen, we will send you a new WEX benefits card. You can continue to use the debit card you have today. You will notice some changes to your online account like our updated logo and colors, but the functionality and ease of use of your account that you’ve come to love today is here to stay. You’ll continue to leverage the same online account, mobile app, and debit card (if applicable) you use today. You can also access your account from the WEX benefits mobile app.
#DISCOVERY BENEFITS LOGIN PASSWORD#
No action is needed by you and you can keep the notice for your records.Ĭontinue to log in to your online account like you do today with your existing username and password at. We have mailed a notice of assignment regarding our brand and legal entity name to the physical address we have on file for your company. Central time, or by emailing you be providing new service contracts? Participants can continue to contact our Participant Services team at 86 Monday through Friday from 6 a.m. We will also notify participants when their new login page is live and include any other relevant changes to contact information. They also will see the WEX logo and reminders about the brand change on the online account banner image. Starting in January, participants will receive a message after they log into their online account letting them know Discovery Benefits will be known as WEX.
Will you be communicating these changes to participants? While our name and branding will change, your service experience will not be impacted by these changes. Our commitment to providing excellent customer service to both you and your employees is unwavering. Central time, by emailing or by submitting a case anytime from your LEAP account. You can continue to contact our Client Services team at 87 Mondays through Fridays from 7 a.m. Will employer services numbers stay the same? We will be updating the login page for LEAP and will share a link to the new URL once it is live. Continue to log into LEAP like you do today using your existing username, password and passcode to access either your benefits administration or COBRA administration.
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